Take routine volume off the queue. Keep every decision on the record.
Palladium resolves the repetitive requests that fill your queues — fee waivers, disputes, status questions — end-to-end, against your own rules. You see first results in two weeks, before any broader commitment.
Trusted by 300+ client organizations
What operating leaders ask before they commit.
“How fast do we see something real, not just a pilot deck?”
Two weeks from data connection to a ranked, sized list of opportunities — run against a de-identified sample before any commitment is made.
“We know we’re leaving revenue on the table — how do we find it without hiring a data science team?”
Scoring runs against transaction data you already have and hands a relationship manager a ranked, sized list instead of a raw report. No new team required.
“Can AI fix the hold times without touching patient data?”
Yes — de-identification happens before anything reaches the model, so the self-service that cuts hold times never puts patient data at risk.
Volume down. Oversight intact.
What you get is automation your compliance team can sign off on — not a pilot that stalls in review.
Routine requests leave the queue
Tier-1 questions resolved end-to-end — not deflected to an article or a callback.
See the solutions →First insight in two weeks
Most engagements reach first insight within two weeks and a first production workflow within weeks, not quarters.
Your rules, enforced in code
Dollar thresholds and eligibility decided by your policy — the model never decides alone.
See how it works →ProofCompliance signs off faster
A sealed, replayable record for every interaction — the evidence your examiners ask for.
Replay a decision →OptionsThree ways to work with us
Managed, co-managed, or fully private in your own cloud — start with one journey.
Compare the options →ScopeDeployed narrow first
Start on the workflow that generates the most repetitive volume today, then expand.
Browse the journeys →Partners
What “explainable by design” looks like in production.
$2B regional bank
62%of tier-1 volume automated. Moved routine fee-waiver and dispute questions off the call-center queue; compliance signed off on the audit trail in under two weeks.
Multi-site health system
24/7patient coverage. Scheduling and billing questions answered around the clock without a clinician losing oversight of what the AI is allowed to say.
Community bank
140+underbanked accounts surfaced in the first pass, each flagged with a sized opportunity for the relationship team — 2 weeks to first insight.
See it for yourself before the call.
See it against your own volume
A live walkthrough, not a slide deck — a real request resolved end-to-end, with the full audit trail replayed on screen.