Onboarding and benefits questions, answered the moment they come up.
HR Onboarding applies Palladium's deterministic-core architecture to your own employees — new hires get step-by-step guidance, plain-language benefits answers, and sourced policy lookups, all inside the Concierge your organization already runs. It's an add-on to the core Palladium AI Concierge, not a separate product.
Trusted by 300+ client organizations
HR Onboarding is sold exclusively alongside the Palladium AI Concierge. It is not available as a standalone product — it runs inside the same deterministic core, trust architecture, and audit trail as everything else Palladium ships.
The same trust architecture, pointed at your own people.
Every other Palladium solution answers questions for customers, patients, or claimants. HR Onboarding turns the same Concierge inward — toward new hires navigating paperwork, employees checking a benefits deadline, or anyone who just wants to know what the PTO policy actually says. It never guesses at HR policy: it answers from your actual onboarding checklist, benefits records, and policy documents, and hands anything ambiguous to a human in HR.
Four ways it shows up on day one.
New-hire onboarding guidance
Step-by-step answers on paperwork, systems access, and first-week logistics — pulled directly from the actual onboarding checklist your HR team maintains, not a generic template.
Benefits triage
Plain-language answers on plan eligibility and enrollment deadlines, drawn from the employee's actual enrollment record. Anything requiring judgment escalates to HR — Concierge never approves an exception.
Policy lookup
Instant, sourced answers to "what does our PTO policy say" style questions — every response traces back to the specific policy document and section it came from.
Consistent across every new hire
The same accurate answer every time, regardless of which HR rep would have normally fielded the question. No coverage gaps on a new hire's first day, no drift between how two reps explain the same benefit.
Partners
What a real question looks like.
Same pattern as every other Palladium automation: a deterministic system decides, Concierge explains within its bounds, and HR stays the backstop for anything outside a normal case.
- Core system pulls the employee's benefits enrollment record
- Concierge explains the effective date and any waiting period
- Escalates to HR for exceptions or edge cases
Built on the same trust architecture as every Palladium solution
Deterministic core, sealed audit trail, human oversight on anything ambiguous — HR Onboarding doesn't get a lighter version of Palladium's security model just because the audience is internal.
See HR Onboarding on top of your Concierge
HR Onboarding is available only as an add-on to the Palladium AI Concierge. Book a walkthrough to see how it layers onto the core platform for your own employees.